As Aurelia & Pierre fine jewellery creations are all custom-made, we do not offer refunds or exchanges. Please pay attention to the photographs provided, the description of the item and the dimensions of the pieces (particularly the size of the gemstones) before placing your order.
Bracelets, necklaces and rings can be resized. Pricing for resizing will depend on the nature of the product and will be at the expense of the customer. Shipping costs to resend the resized item will also be at the expense of the customer; charged at £10 for delivery within the U.K., €30 for delivery to the E.U. / Europe and $50 for the rest of the world.
If you are not entirely satisfied with your purchase, please let us know. We will do our best to ensure that you are happy with the outcome.